Rental Agreement

Car hire includes the following:

Rates inclusive of VAT (15%)

Unlimited kilometres

Collision and Theft Cover depending on excess option taken

Standard vehicle accessories

Daily rates are calculated per 24 hour period as per tour/safari itinerary

GPS

2nd Spare Tyre

Tyre & Windscreen insurance subject to area driven … see below

The rental excludes:

Exclude excess deposit and non-waverable excess

Exclude personal or passenger insurance

Rates exclude trailers, camping equipment, additional charges as well as excess deposits

Delivery and collection fees not included ... quoted separately

Excludes non-standard accessories and equipment

In the event of Breach of Contract (see below) breakdown, road-side assistance, replacement rental and recovery charges not included

Damages/loss excluded from the insurance (see insurance)

Damage / loss claims, fines and administration fee

Tyre and windscreen insurance is not included in any areas west of Sesfontein in the Kaokoland area.

Drivers:

A valid and unendorsed license must be produced by
all drivers

The minimum age for authorized drivers is 23 years

Excess & Security Deposit:

The full excess amount as decided by the client per vehicle, will be the liability of the Renter. Authorization is given below by giving the relevant credit card details and providing signature on collection of the vehicle. This will be held on record as assurance. Charges will only be charged to the client once the vehicle has been returned and after any further charges that may occur when the vehicle is returned has been recovered: minor damages and repairs, vehicle returned without a full tank of fuel, speeding fines, under-body damage. (Client will be notified if charges are to be put through). Should none of these apply, there will be no charges to the credit card.

Termination of Rental

Clients are requested to allow at least 30 minutes returning the vehicle and settling any possible final charges.

Keys are to be handed to Namib’s Roos Safari Tours personnel only.

Namib’s Roos 4x4 Car Rental will not be liable for any losses incurred by the client due to flights missed. It is the client’s responsibility to allow ample time to return to the point of departure and allow for any possible delays along the way.

Insurance Cover

The following is not covered by the cover option:

Personal Property

Personal injury / death

Sandstorm and water damage

Under-carriage damage

Own negligence

We strongly recommend that all clients have travel insurance for medical expenses, baggage loss, cancellation/curtailment, default and personal injury or death due to an accident. This is not included in the rental agreement

Factors that will negate all cover Insurance Cover

Gross or criminal negligence

Speeding on gravel and tarmac roads. Maximum of 80kph on gravel roads (recommend 70kph). It is highly recommended to engage the 4-wheel-drive system when driving on any gravel road as this offers greater control and stability.

Vehicle accident where no other vehicle is involved

Unauthorized drivers – copy of license not provided pre-rental

Failing to obtain authorization to extend the rental

Not reporting an accident or loss to the Namibia Police immediately

Not reporting an accident or loss to Namib’s Roos 4x4 Car Rentalimmediately

Not adhering to traffic, road and driving rules and regulations

Driving under the influence of alcohol or any illegal substance

Unsuitable or reckless driving

Breakdown & Roadside Assistance

Assistance will be provided in the event of a breakdown or any roadside emergency by our representatives authorized to do so. Where a vehicle can’t be repaired, a replacement vehicle will be delivered. Recovery of the vehicle and/or roadside mechanical assistance will necessitate extra charges and be billed to the client, except where such a vehicle failure is not caused by the client. Where a vehicle cannot continue under this agreement due to negligence, accident or fault on behalf of the Renter this agreement will become null and void. A new contract will take effect to the replacement vehicle with all conditions, rates, excesses and other implications ditto to this agreement.

If a vehicle cannot continue for any reason where the Renter is not negligent or any breach of contract, the vehicle will be repaired or replaced without extra costs.

If a vehicle cannot continue for any reason due to Renter negligence or any breach of contract, the contract will become nil and void and payments/monies forfeited. If a replacement vehicle is supplied, this will be done on a new contract and full rental payment will be required.

Please note that in this African sub-region, roads and areas can be quite remote and assistance can take from a few hours to a day or two.

General

Vehicles must be returned in the same condition as received, including all accessories, equipment and fuel at roughly the same level as on rental. If less, a calculated amount will be charged.

Vehicles included in this package is subject to the terms and conditions of the rental agreement, laws of Namibia and our insurance policies;

We reserve the right to substitute vehicles with a similar vehicle;

As this falls within a package, keeping a vehicle beyond the return date, must be arranged 48-hours in advance,

Traffic fines are for your own account and will be charged to your credit card if you do not settle fines before leaving Namibia;

Off-Road driving through bushes, riverbeds etc. as well as dune driving is strictly prohibited, and the client will be held responsible for all damages caused.

Vehicle Terms & Conditions: